This course was developed considering the ISO 19011 standard and is designed to introduce the student to the ISO 9001:2015 quality management system standard and prepare them to conduct effective internal audits.
Interpretation of the QMS requirements and recognition of appropriate objective evidence to verify system implementation and effectiveness are addressed. The “human factor” and ethics of auditing along with effective auditing techniques are presented along with case studies and other exercises to reinforce the concepts presented.
Quality Managers and audit program managers, current / future ISO internal auditors, members of ISO 9001 implementation teams, anyone who needs to learn about quality management system auditing
Class typically runs 16 hours
Class participants will be provided a handout of presentation materials
Certification of Attendance will be provided upon completion
The major topics will include:
Overview of the ISO 9001:2015 Quality Management Standard
Presentation, explanation, and discussion of:
♦ISO 9001 internal auditing requirements
♦Auditing – terms and definitions
♦Audit objectives, trademarks, and philosophy
♦Planning scheduling, personnel requirements and records
♦Responsibilities of audit team members and auditee
♦Primary audit phases of planning, conduct, and closure
♦Audit methods, ethics, time utilization and effectiveness
♦Process auditing methods with introduction to tools such as Turtle, Spider and SIPOC diagrams; checklists; flow diagrams; and Process Activity Diagrams
♦Classification of audit findings
♦Audit follow-up and closure
Craig J. Wilson, Sr. Quality/Process Improvement Consultant
Mr. Wilson has more than twenty years working as a supervisor, manager and advisor in quality assurance and production. Since joining Catalyst Connection in February 1993, he has helped companies in the aerospace, automotive, chemical, defense, food processing and medical industries to develop and implement effective quality management systems. He holds a BS degree in Engineering from The Pennsylvania State University and an MBA from West Virginia University. Mr. Wilson is a certified AS9100 Aerospace Experience Auditor with Probitas and a QMS Lead Auditor with Exemplar Global. He is a senior member in the American Society for Quality, an ASQ Certified Manager of Quality /Organizational Excellence, Certified Quality Engineer, and Certified Quality Auditor. Additionally, Mr. Wilson as an IAQG certified Instructor for the AS9100 Aerospace Auditor Transition Training.
Cost includes course materials and lunch each day.